Returns & Exchanges

We want you to love your Boon Ties! We proudly stand behind the quality of our products, but if something isn't quite right, we're happy to help with a return or exchange.

30-Day Returns & Exchanges

Eligible items may be returned or exchanged within 30 days of delivery. Whether you need a different size, prefer another color, or simply changed your mind, we've got you covered!

To qualify for a return or exchange, items must be:

• Unworn, unused, and in their original condition

• Returned with original tie wraps, tags, and packaging intact, as applicable

• Purchased directly from BoonTies.com

All sale items are final sale, including Tuesday Deals, Clearance, Grab Bag items, and other discounted styles. Final-sale items cannot be returned or exchanged for change-of-mind reasons.

Unlimited Returns & Exchanges for Just $1.98

Want a little extra peace of mind? Add our optional Unlimited Returns & Exchanges protection at checkout for just $1.98.

With this protection, you'll receive:

• Free return shipping labels for eligible returns and exchanges

• Unlimited eligible returns and exchanges within 30 days of delivery

• A simple, no-questions-asked return process

Returns Without Protection

Didn't add the $1.98 return protection? No worries! You can still return or exchange eligible items within 30 days.

• Returns: We'll provide a return shipping label, and its cost will be deducted from your refund.

• Exchanges: You'll be responsible for the shipping cost of your replacement items. We'll send an invoice for any applicable exchange shipping charges.

Original shipping charges are nonrefundable, except where required by law.

Restocking Fees

Returns of three or more items are subject to a $5 restocking fee, deducted from the refund.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact us as soon as possible at hello@boonties.com so we can help make it right.

Refunds

Once we receive and inspect your return, we'll notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method, minus any applicable return shipping costs or restocking fees. Your bank or payment provider may need additional time to process and post the refund.

If you have questions about your refund, please contact us at hello@boonties.com.

How to Start a Return or Exchange

Our online return portal makes the process easy!

Start Your Return or Exchange

Simply follow the instructions and have your order number handy. You can find it in your order confirmation email.

Please initiate your return or exchange through our portal before sending any items back.

Additional Information

We can only accept returns and exchanges for purchases made directly through BoonTies.com. Orders purchased through Amazon or other retailers must be handled through the original seller.

This policy does not limit any rights you may have under applicable consumer protection laws, including rights relating to defective, damaged, or incorrectly described products.